Ryan Ocker
Ryan Ocker is known as an enthusiastic and high-energy hotel executive. He is widely recognized by colleagues as a dual threat at achieving top line success; possessing the ability to combine analytical research with the gift of gab.
Mr. Ocker has over fifteen years of experience in hospitality management and has held positions as high as Director of Sales & Marketing on-property and Vice President of Sales & Marketing off-property. Ryan’s talents have taken him into 10 different markets across the US and Italy, including New York City and Rome. He has overseen hotel projects at 6 different branded hotels within the Hilton, IHG and Starwood families; as well as been granted opportunities with independent boutique and luxury hotels, which is where he says he’s at his best.
Michael Pacetta
Michael Pacetta is a hospitality veteran who has managed hotels in Manhattan and other markets in the northeast. He is an operations specialist with an expertise in hotel accounting. He also excels at hotel law and union/labor relations. Michael drives results with a multilayered approach to hospitality projects that ensure long term success.
Ian Present
Ian Present's unique passion for revenue management and attention to detail in business are directly linked to his entrepreneurial spirit. A key part of the SMART team as an account executive, he has built his experience having worked for some of the industry's top management companies since 2008, while additionally flourishing as a business owner with interest in an internationally acclaimed cocktail bar Dutch Kills, and a trailblazing luxury ice company, Hundredweight.
Ian's hospitality brand experience includes Choice, Hilton, IHG, Marriott, and Starwood, as well as several independent properties. He is extremely familiar with the New York City market from Times Square to the Financial District, to the fast-growing outer boroughs, and his expertise extends to Rome, Italy.